Privacy and Cookie Policy

PRIVACY & COOKIE POLICY

Luxury Cosmetics LLC

Last Updated: January 1, 2026

Luxury Cosmetics LLC (“Company,” “we,” “us,” or “our”) operates this website and related online services (collectively, the “Website”). This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard personal information when you visit, use, or interact with the Website, our mobile services, marketing communications (including SMS), and related offerings.

By accessing or using the Website, you consent to the practices described in this Policy. If you do not agree, do not use the Website.

1. Scope of This Policy

This Policy applies to personal information collected:

  • Through the Website

  • Through mobile access and SMS marketing

  • Through email, abandoned cart reminders, and advertising

  • Through third-party platforms integrated with our Website

This Policy does not apply to information collected offline or on third-party websites not controlled by us.

2. Personal Information We Collect

A. Information You Provide Voluntarily

We may collect personal information you choose to provide, including:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Account credentials

  • Order and transaction details

  • Payment information (processed by third-party processors)

  • Social media usernames

  • Reviews, comments, uploaded images or content

  • Any other information you submit through forms or communications

Payment data is processed and stored by third-party payment processors. We do not store full credit card numbers.

B. Information Collected Automatically

When you use the Website, we automatically collect:

  • IP address

  • Device identifiers

  • Browser type and language

  • Operating system

  • Referring URLs

  • Pages viewed and actions taken

  • Approximate geographic location (derived from IP)

This data is used for security, analytics, fraud prevention, and marketing optimization.

C. Mobile & Device-Related Data

If you interact via mobile devices or SMS, we may collect:

  • Mobile device identifiers

  • Carrier information

  • Time zone

  • App or browser interaction data

  • Location data (approximate or precise, if enabled by you)

You can disable location permissions in your device settings.

D. Social Media & Third-Party Accounts

If you connect via social media or third-party platforms, we may receive information permitted by those platforms, such as your name, email, profile image, and public account data. Control remains with the third-party platform.

3. How We Use Your Information

We use personal information to:

  • Process and fulfill orders

  • Create and manage accounts

  • Communicate with you

  • Provide customer support

  • Send transactional messages

  • Send marketing communications (email & SMS)

  • Deliver abandoned cart reminders

  • Improve Website functionality

  • Conduct analytics and advertising

  • Detect fraud and security threats

  • Comply with legal obligations

4. SMS & MOBILE MARKETING COMPLIANCE

A. SMS Consent

By providing your mobile number and opting in, you expressly consent to receive recurring marketing and transactional SMS messages from Luxury Cosmetics LLC, including:

  • Promotional messages

  • Abandoned cart reminders

  • Order updates

Consent is not a condition of purchase.

B. Message Frequency & Charges

Message frequency varies.
Standard message and data rates may apply.

C. Opt-Out Instructions

You may opt out at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

Opt-out requests are honored immediately.

D. Abandoned Cart Messaging

If you initiate checkout and do not complete a purchase, we may send abandoned cart reminders via email or SMS if you have provided contact information and applicable consent.

E. SMS Data Use & Sharing

SMS data (phone numbers, message interaction, timestamps) is used only for campaign delivery, compliance, analytics, and fraud prevention.
We do not sell SMS consent data.

5. Cookies & Tracking Technologies

We use cookies, pixels, SDKs, and similar technologies to operate and improve the Website.

Types of Cookies Used:

  • Essential cookies – required for Website functionality

  • Analytics cookies – performance measurement (e.g., Google Analytics)

  • Advertising cookies – interest-based ads and remarketing

  • Personalization cookies – preferences and repeat visits

  • Security cookies – fraud and risk mitigation

You may disable cookies through your browser settings, but some features may not function properly.

6. Location Tracking & Tracked Services

We may collect:

  • Approximate location via IP address

  • Device-level identifiers

  • Mobile SDK interaction data

  • Beacon or proximity data (only with explicit permission)

Location data is used for analytics, personalization, fraud prevention, and marketing optimization.

7. Third-Party Data Sharing

We may share personal information with:

  • Service providers (hosting, payments, shipping, SMS, email, analytics)

  • Marketing platforms (email, SMS, ad networks)

  • Advertising partners

  • Affiliates and subsidiaries

  • Legal authorities, when required

All third parties are contractually obligated to protect your data and use it only for authorized purposes.

8. Data Retention

We retain personal information only as long as necessary for:

  • Business operations

  • Legal compliance

  • Fraud prevention

  • Dispute resolution

Data may be anonymized or deleted when no longer required.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards.
No system is 100% secure, and use of the Website is at your own risk.

10. Children’s Privacy

The Website is not intended for individuals under 13. We do not knowingly collect data from minors. If discovered, such data will be deleted.

11. Your Rights (U.S. & California Residents)

You may have the right to:

  • Request access to your data

  • Request deletion

  • Opt out of marketing communications

  • Limit certain data sharing

Requests may be submitted using the contact information below.

12. Policy Updates

We may update this Policy at any time. Updates will be posted on the Website with a revised effective date. Continued use constitutes acceptance.

13. Contact Information

Luxury Cosmetics LLC
Email: info@balmainhairsalon.com